Privacy policy

Privacy Policy

Last updated: March 25, 2026

Business Details

Nexara Living is a registered business name of World of Shisha PTY LTD (ABN: 83 656 958 468).

  • Operating Address: 108 Bundall Road, Bundall QLD 4217, Australia
  • Phone: +61 490 118 357
  • Email: sales@nexaraliving.com
  • ABN: 83 656 958 468

1. Introduction

Nexara Living operates this website and related services (“Services”) to provide a curated shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or interact with us. By using the Services, you agree to the practices described in this Privacy Policy.

2. Personal Information We Collect

“Personal information” means any data that identifies or can reasonably identify you. We may collect:

  • Contact details: Name, billing/shipping address, phone number, and email.
  • Payment details: Card information and transaction records (processed securely).
  • Account information: Username, password, and preferences.
  • Order history: Items viewed, purchased, or returned.
  • Communications: Messages sent to our support team.
  • Device and usage data: IP address, browser type, interactions, and cookies.

3. How We Collect Information

We collect information directly from you (checkout, account creation), automatically through cookies and analytics tools, and from service providers like payment processors and Shopify, which hosts and powers our store.

4. How We Use Personal Information

We use your information to process and deliver orders, manage accounts, communicate regarding support, improve your experience, and comply with legal obligations. We may send marketing updates, which you can opt out of at any time.

5. Disclosure of Information

We share data with Shopify (hosting), payment processors, logistics partners (delivery/returns), and marketing services. We never sell personal information.

6. Relationship with Shopify

Our store is hosted by Shopify. Shopify may collect and process your personal information as part of its platform services. For details, see Shopify’s Privacy Policy.

7. Cookies and Tracking

We use cookies to operate our site and analyze usage. You can disable cookies in your browser settings, though some site functions may be limited.

8. Data Retention and Security

We retain data as long as necessary to provide Services and comply with laws. While we use industry-standard security, no system is 100% secure. Avoid sending sensitive data through unencrypted channels.

9. Your Rights

Depending on your location, you may have the right to access, correct, or delete your data, or withdraw consent. To exercise these rights, contact sales@nexaraliving.com.

10. International Data Transfers

We may transfer data to service providers outside your country, including Shopify’s servers. Transfers comply with legal safeguards such as Standard Contractual Clauses (SCCs).

11. Children’s Privacy

We do not knowingly collect data from individuals under 16. If a child has provided data, contact us to remove it.

12. Changes to This Policy

We may update this policy periodically. The latest version will always be posted here with a revised “Last updated” date.

Contact Information

For privacy questions or data requests, please contact:

Nexara Living 108 Bundall Road, Bundall QLD 4217, Australia
Phone: +61 490 118 357
Email: sales@nexaraliving.com
ABN: 83 656 958 468